Privacy Policy

1. Introduction

Welcome to Lytmus ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding your data when you use our website and services.

2. Information We Collect

• Account Information: When you sign up, we collect your name, email address, and authentication details (via Google Auth or other providers).
• Meeting Data: Audio recordings and transcripts that you upload for analysis. This data is processed securely and is only accessible to you and your authorized team members.
• Usage Data: Information about how you interact with our service, including log files, device information, and analytics.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services.
• Process your meeting data to generate sentiment scores and insights.
• Communicate with you about updates, security alerts, and support.
• Comply with legal obligations.

4. Data Security

We implement industry-standard security measures to protect your data. Meeting recordings and transcripts are encrypted at rest and in transit. We do not use your meeting data to train our public models without your explicit consent.

5. Third-Party Services

We may use third-party service providers (such as Google Cloud, database providers, and analytics tools) to help us provide our services. These providers have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes. Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@lytmus.com.